Hal's Guide to Web Based Customer Relationship Management (CRM) Vendors and Websites

Here is a tip to consider when looking for a customer relationship management -- or CRM -- vendor:

Hundreds of companies claim to be in the Customer Relationship Management or CRM business. They range from firms that sell little more than CRM database tools to firms that offer complete front end and back end ERP systems marketed as a CRM tool. Look for vendors who have a successful track record working with end users like you. Ask to talk to customers who are using the Customer Relationship Management software and services before you make a major investment in a new CRM platform.

Here are some of the best vendors of web-based Customer Relationship Managment (CRM) software and services:

Avidian
ClickPoint Software
Hewlett Packard
IBM
InsideSales.com
Intuit QuickBase
Microsoft
NetSuite
Oracle/Sieibel
SAP
Sage CRM Solutions
SalesinSync
SoftGistics

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