Searchbutton.com Inc. is a rare breed of Silicon Valley start-up.
The CEO of the nine-month-old firm says his company will actually
be making money before it goes public, which could happen as early
as next year.
"Id certainly buy the stock when they go public,"
says Darcy Fowkes, an analyst with the Aberdeen Group, an information-technology
market-research firm based in Boston. "They have exactly
the things Wall Street looks for."
Mountain View, Calif.-based Searchbutton.com sells an Internet-based
service that allows Web-site operators to quickly and easily
create a searchable index for their site. Once a sites
index is operable, usually in a day or less, Web surfers can
use the search feature to determine if the site has what theyre
looking for. Web-site operators can also receive regular reports
detailing exactly what people coming to their site are seeking.
Check
out Searchbutton.com
The company offers a free basic service thats aimed at
small- and medium-size Web sites. Operators of larger Web sites
are paying up to $10,000 a year for additional features, such
as daily updates of their indexes.
By contrast, adding custom-designed search features to large
Web sites usually costs an average of about $250,000, according
to a recent study by Forrester Research, based in Cambridge,
Mass.
"Theyve made a smart decision to target an addressable
market," says Lucas Graves, an analyst at Jupiter Communications,
based in New York. "Its seems to be a market thats
underserved."
Searchbutton.com was initially capitalized last January with
$500,000 in seed money. The company has since signed up more
than 1,200 customers, despite an almost total absence of formal
marketing. Current customers include Quote.com Inc., based in
Mountain View, Calif., and Palo Alto, Calif.-based Garage.com
Inc.
Searchbutton.com has also been named a "preferred provider"
by Palo Alto, Calif.-based Hewlett-Packard Co. {HWP}
and by San Francisco-based SmartAge Inc., one of the leading
service bureaus used by Web-site operators.
"Its been viral marketing so far," says Nick
Halsey, Searchbutton.coms CEO. "But people seem to
be excited about what were doing."
From a business standpoint, there are several reasons to be
excited.
In addition to receiving revenue from the companys paying
customers, Searchbutton.com also generates income by selling
advertising on the results pages that are returned after a user
inputs a search query.
Searchbutton.com can target ads accurately, because the company
knows exactly what Web surfers are seeking.
There appears to be a large and growing market for Searchbuttons
product. According to the company, more than 79 percent of all
Web sites dont yet have search capabilities.
Whats more, several recent studies indicate that the
most popular major commercial Internet search engines typically
archive as little as 15 percent of the total information available
on the Internet.
Searchbutton.coms technology gets around that problem
by including all available information in each sites searchable
index.
Several studies have shown that people surfing the Web prefer
sites with search functions.
"Most people will leave a site if they dont find
what theyre looking for after three clicks," observed
Mary Laplante, during a recent trade-show panel discussion in
San Francisco, which featured a demonstration of Searchbutton.coms
product.
Laplante is cofounder of Fastwater LLP, an Internet research
and consulting firm based in Coraopolis, Pa. "Things move
fast on the Web," she says. "You either help people
find what they want quickly, or you lose them, and they probably
wont ever come back."
| "Its
been viral marketing so far, but people seem to be excited
about what were doing." |
--
Nick Halsey, CEO
Searchbutton.com |
Searchbutton.com is also winning points with analysts for the
way the company is creating additional opportunities to sell
complementary products to its customers. As an example, for
an additional fee, Searchbutton.com users will be able to see
how their company stacks up, in terms of visitor behavior, with
the average performance of other companies in their industry.
"Once we establish a trusting relationship with a site
owner, we can offer a variety of other services," Halsey
says.
The company provides user-driven analytical tools, which help
Web-site operators fine-tune their offerings. If a user visiting
an auto-related Web site types in the word vehicles"
in a search field, for example, they may come up empty because
the site archived information under "autos" instead.
With Searchbutton.coms analytical tools, however, Web
site operators can find out which words should be cross-referenced
with which documents to make sure visitors are pointed to the
right resources.
"That kind of tool is very important," says Lucas
Graves of Jupiter Communications. "You dont want
to lose people just because they used the wrong word."
Searchbutton.com is facing very little in the way of direct
competition, the one exception being companies selling similar,
but considerably more expensive, custom services to large Web
sites, Fowkes says.
"The category of outsourced search provision will persist,"
Graves says. The only thing Searchbutton.com has to worry about,
he says, is that competitors will probably copy the companys
innovative business model before too long. Even so, Graves says
he "wont be surprised to see [Searchbutton.com] prosper
over the next couple of years."
The company is a few weeks away from closing its next round
of venture-capital financing, Halsey says.
The 20-employee firm plans to double its workforce before years
end, and will probably proceed with an IPO sometime during the
next 12 months.
"Were taking advantage of our first-mover status,"
Halsey says. "We expect to be profitable by the time we
go public."
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