| Need
surplus medical equipment or an update on prostate surgical procedures?
Two companies are trying to extend the concepts behind eBay Inc.
{EBAY}
and Amazon.com Inc. {AMZN}
to the lucrative business of catering to health-care companies.
Analysts say the pending Neoforma.com and Healthstream Inc.
initial public offerings could help jump-start an ailing sector
that hasn't really capitalized on the Web. And, to borrow a
catchphrase from priceline.com Inc. {PRCL}:
It could be really big.

52-week comparison chart: AMZN vs. EBAY
In 1997, health-related spending in the United States alone
topped $1 trillion -- a number that can only grow as baby boomers
age during the next decade.
"Neoforma and Healthstream are very different companies,"
says Eric Brown, chief health-care analyst at Forrester Research
based in Cambridge, Mass. "But what theyre doing
gets the Internet juices flowing."
Santa Clara, Calif.-based Neoforma, which filed to go public
on Oct. 15, is trying to create a kind of eBay for the health-care
industry. The firm envisions itself as a full-service provider
of medical equipment and facility-design services.
One of the key components of Neoformas strategy involves
the hosting of auctions where surplus high-priced medical equipment
and supplies can be sold or exchanged among health-care professionals.
"Its an interesting and exciting concept," Brown
says.
Last May, the company inked a marketing arrangement with Santa
Clara, Calif.-based Healtheon Corp. {HLTH}
to jointly promote Neoformas method of selling new and
used medical equipment.
Healthstream, based in Nashville, Tenn., filed to go public
on Oct. 13. The company is targeting a different part of the
health-care business-to-business infrastructure, addressing
the need for continuing medical education for health-care providers.
Analysts say CME could be one of the early success stories
when it comes to the health-care industrys use of the
Internet, due largely to the fact that most physicians and other
skilled medical professionals own computers and are comfortable
using the latest technologies.
"The ability to do CME over the Internet is a natural
progression for CME," says Darren Marhula, an analyst at
U.S. Bancorp Piper Jaffray, based in Minneapolis.

HLTH 9-month chart
Both companies face considerable competition. But if their
IPOs are well-received, the positive attention could do a lot
to help spur additional deployment of Internet solutions in
the health-care sector.
Its an industry that has, so far, largely resisted the
attempts of Internet companies that are trying to streamline
notoriously bloated and inefficient medical procurement, billing,
and record-keeping procedures.
"The system has $11 billion worth of waste in the supply
chain each year," Marhula says.
Eliminating that waste, however, is no walk in the park.
Analysts say legacy systems, traditional industry practices,
the dominance of a handful of major medical-equipment distributors,
and preexisting hospital and medical center group purchasing
arrangements are holding the health-care sector back from the
type of Internet-fostered "disintermediation" that
is rapidly taking hold in many other parts of the economy.
"The industrys electronic data interchange infrastructure
is hanging like a millstone around the necks of many health-care
institutions," Brown says.
Peter Boland, a health-care industry analyst and founder of
Boland Healthcare, based in Berkeley, Calif., agrees. "Some
of the early Internet health care b-to-b companies clearly underestimated
the difficulties involved in changing traditional business practices,"
he says. "Its a lot more complicated than selling
books online." Boland notes, for example, that Healtheon
has encountered difficulties delivering some of its promised
products and services to major clients on time.
"I think the b-to-b side is going to be very, very tricky,"
adds Dr. Wally Buch, a physician and general partner at Atherton
Ventures, an investment group based in Menlo Park, Calif. "It
will be very hard to disintermediate the hospitals. Theyre
notoriously conservative and reluctant to get rid of the group
purchasing organizations. Its going to be quite a task."
Healthstream and Neoforma may, however, have found a way out
of that box.
Rather than try a wholesale approach to changing the health-care
system, the companies are taking incremental steps to improve
discrete parts of the medical-care delivery infrastructure.
"The health-care industry is a late bloomer when it comes
to the Internet," Brown says. "But there can be early
successes even in a late bloomer."
Brown says he likes the fact that health-care equipment buyers
can use Neoformas services with a desktop browser, rather
than having to install an entirely new procurement management
system. And Healthstream, he says, "is in a very good early
market. The docs at home are affluent and well-PCd."
Richard Lee, an analyst at Wit Capital, wont comment
on the prospects for the IPOs of either firm. But he says investors
should realize that, in many cases, health-care buyers are restrained
from buying equipment or services over the Web at the most-competitive
prices.
"Trying to disintermediate the distributors is a pipe
dream," Lee says. "Theres been a lot of push-back
on the b-to-b side. Companies are not making a huge amount of
inroads."
Lee is not, however, without hope for such firms.
"The best approach is to try to get the existing distributors
[of health-care products and services] on their sites as a way
to drive incremental sales," Lee says. He says thats
already starting to happen, citing privately held Medibuy Inc.,
based in San Diego, as an early champion of what he thinks will
be a winning business model.
Marhula counters that its only a matter of time before
the Internets inevitable impact on the health-care industry
becomes apparent.
"Theres no question the health-care industry is
unique," Marhula says. "Its too early to tell
which models will work. But the b-to-b health-care space is
still extremely strong with a lot of opportunity."
At least one b-to-b health-care company, Lexington, Mass.-based
eMed Technologies Corp., which specializes in the electronic
transmission of medical images and related information, has
decided to wait a while longer before trying to cash in on that
opportunity.
Earlier this month, the company announced the postponement
of its planned IPO, citing the familiar "market conditions."
A company representative says eMed will likely refile for an
IPO sometime during the first half of next year.
Neforma posted a loss of $8.1 million on revenue of $7,000
for the six months ended June 30, while Healthstream reported
a loss of $1.4 million on sales of $1.1 million during the same
period.
|