| The
success of HealthCentral.com {HCEN}
depends largely on whether investors think TV and radios
Dr. Dean Edell can give Dr. C. Everett Koop a run for his money.
Shares of the stock opened modestly higher Tuesday at 12, after
the 7.5 million share offering priced late Monday at $11 a share,
at the top end of its stated range between $9 and $11.
"HealthCentrals biggest asset is Dr. Dean Edell,"
says Dr. Wally S. Buch, a physician and general partner at Atherton
Ventures, a venture investing firm based in Menlo Park, Calif.
"Hes one of the top-rated medical broadcasters in
the country. If he can succeed in driving traffic to the Web
site, theyll have a very good business model."
Established in 1997, Emeryville, Calif.-based HealthCentral.com
provides personalized health-care information and sells health-related
products online. Like DrKoop.com Inc. {KOOP},
the company is built around a popular medical personality, Dr.
Dean Edell, whose daily syndicated radio program is broadcast
on more than 300 stations and whose syndicated television report
reaches an estimated 20 million viewers a week in 50 television
markets.
Eric Brown, research director at Forrester Research based in
Cambridge, Mass., agrees that HealthCentral.com benefits from
its association with Dr. Edell. "Its very important
when patients imprint on a trusted source," he says. "That
keeps them coming back. Its much easier for someone to
switch from, say, Amazon.com to BarnesandNoble.com than it is
for them to switch from one doctor to another doctor."
Buch, says Dr. Edell has one key advantage over rival online
health-care content provider Dr. Koop: age.
"Lets face it," Buch says. "Dr. Koop is
in his 80s. Hes a healthy man, but hes not going
to be around forever." Buch says Edell, who is in his 50s,
is a more reliable and dependable long-term draw for his company.
It was precisely those kinds of worries, along with others,
that led to the recent slump in DrKoop.coms stock price
after the initial euphoria surrounding that companys IPO
subsided. DrKoop.com went public on June 7 at an initial price
of $9 a share and quickly climbed to over $40 before giving
most of those gains back.

KOOP post-IPO stock performance chart
In addition to concerns about the founders age, DrKoop.coms
stock price is also being held in check by fears over whether
online health-related Web sites can draw enough traffic to attract
the advertising revenue needed to survive.
"Even the most trafficked health-content site is not in
Media Metrixs top 200, and it is still early to predict
whether any e-Health site can generate enough users to be considered
a true vertical portal," wrote Richard D. Lee, an analyst
at Wit Capital, based in San Francisco, in a research report
published in mid-August, about the time DrKoop.coms stock
started heading south.
Lee declined comment on HealthCentral.coms prospects
noting that his firm is restricted from making public comments,
because of its role as an underwriter of the pending IPO.
Other analysts, however, say Healthcentral.com could have a
tough time competing with DrKoop.com, at least over the short
run.
"They really have their work cut out for them," says
Peter Boland, an industry analyst and founder of Berkeley, Calif.-based
Boland Healthcare. "When you look at the number of deals
and cross-marketing partnerships that DrKoop.com has established
its really staggering."
Although HealthCentral.com has made progress lining up promotional
deals with search engines and Internet portals such as Altavista.com,
Looksmart, and Yahoo!, DrKoop.com, as Boland suggests, has a
much longer list of such partnerships.
In addition to having a deal with Yahoo! similar to HealthCentral.coms,
DrKoop.com also has marketing arrangements with ABCNews.com,
America Online {AOL}
, Excite@Home {ATHM},
Go Network, Infoseek {SEEK},
theglobe.com {TGLO},
among others.
"Dr. Edells reputation does give HealthCentral market
differentiation from the 50 or so other major health-care content
sites out there," Boland says. "But whether or not
that can be leveraged through a competitive number of cross
media partnerships remains to be seen."
Analysts say HealthCentral.com and DrKoop.com both face another
problem that could make profitability difficult to achieve.
Although consumer research conducted by New York-based Cyber
Dialogue Inc. estimates that nearly 30 million adults will search
the Internet for health information in 2000, a sizable chunk
of those Web surfers are expected to bypass general health-information
sites.
"In the long run, specialty health-care Web sites focused
on individual diseases are going to have an advantage,"
Brown says. "Whether its asthma, diabetes, cancer
or other illnesses many patients, particularly those who use
the Internet to look for health information most often, are
going to want to go to the site that has the most relevant information
for them."
As many as half of all Web surfers looking for health-related
information will eventually go to disease-specific sites, according
to an estimate contained in a report recently published by Darren
Marhula, an analyst at US Bancorp Piper Jaffray, based in Minneapolis.
"Advertising alone will not carry general purpose health-care
sites on the Internet," Brown says. "Those sites are
going to have to bushwhack their way back to servicing [health-care]
providers to raise their value." Brown adds that transactional
income from selling drugs and other health supplies can also
be a crucial part of successful consumer-oriented health Web
sites business strategy.
Toward that end, HeathCentral.com recently announced the acquisition
of Fort Lauderdale, Fla.-based ePills Inc. The acquisition allows
HealthCentral.com to sell 23,000 different medications and health-care
products to consumers who visit the companys Web site.
Nonetheless, industry experts emphasize that the most important
thing HealthCentral.com has going for it is Dr. Edell.
"Hes an interesting character," Buch says.
"Hes a very caring personality who puts himself on
the side of patients, helping them overcome some of the obstacles
they face when it comes to the health-care establishment. Hes
very trustworthy and reliable and thats likely to mean
success for Healthcentral."
HealthCentral.com posted a loss of $1.9 million on revenue
of $126,546 for the six months ended June 30, as compared with
a loss of slightly more than $2,000 on zero revenue for the
first half of 1998.
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