| Extensity
Inc.s {EXTN}
initial public offering gives investors an early chance to bet
on a technology that will become ubiquitous in the years ahead:
managing employee business expenses.
"The market they are in is pretty much starting from ground
zero. And its going to be huge," says Robert Kugel,
an analyst with FAC/Equities, based in Burlingame, Calif.
The IPO itself has so far been huge, with the stock opening
at 71 earlier Thursday and quickly jumping past 80. The company
priced its 4 million share offering at $20 a share late Wednesday,
up from its latest range of $16 to $18 and an original zone
of $8 to $10.

Extensity Post-IPO Stock-Performance Chart
Emeryville, Calif.-based Extensity makes software that automates
employee expense accounting, business travel documentation,
billable time capture and calculation, procurement processes,
and benefits programs, among other applications.
The companys products are part of an e-business software
niche analysts refer to as "workforce optimization software."
An estimated $90 billion will be spent on e-business software
through 2003, with about $18 billion of that generated by the
type of applications sold by Extensity, according to International
Data Corp., based in Framingham, Mass.
"Its a very intriguing market," says Eric Upin,
managing director at Robertson Stephens, based in San Francisco.
"There is very little software out there that has been
designed for the employee. Most of its designed for business.
As a pure opportunity, its an area that is really underserved."
While Extensitys software is aimed at helping employees
manage activities such as expense reporting and benefits calculations
more easily, Upin notes that the savings to employers are often
quite substantial.
It costs employers, for example, an average of $7.60 in labor
costs alone to manually process an individual employee expense
report, compared with just $1.29 per report if the process is
automated, according to a recent study by the Hackett Group,
based in Hudson, Ohio. On average, companies process about 20,000
expense reports per $1 billion in annual revenue, according
to the same firm.
"Its not a macho, testosterone-driven area like
procurement," Upin says. "But it can make a real difference."
Upin adds that increasingly complex employee-benefit packages,
which often include stock options, a variety of savings and
pension plans and group purchasing discounts, are contributing
to the need for the type of software produced by Extensity.
"There are plenty of efficiencies to be gained in those
areas," says Chris Sergeant, vice president of research
analysis at Craig-Hallum Capital Group Inc., based in Minneapolis.
"You can make a very good stock idea on interoffice efficiencies
alone. Youre talking about a five or six times reduction
in costs."
Extensity is facing a number of rivals in the marketplace,
most notably Redmond, Wash.-based Concur Technologies Inc. {CNQR},
and Captura Software Inc., a privately-held firm based in Bothell,
Wash.
Concurs stock suffered a setback last October when the
company missed its fourth-quarter numbers. The stock has bounced
back up since then, however, due largely to overall optimism
about the growth of the workforce optimization software market.

Concur Technologies 52-Week Stock-Performance Chart
But Kugel says, "I dont think any of them has a
big lead over the others."
In the future, though, analysts say its likely at least
some larger competitors that are currently focused on more sizable
e-commerce application areas, such as Oracle Corp. {ORCL},
Peoplesoft Inc. {PSFT},
and SAP AG {SAP},
will eventually turn their attention to Extensitys chosen
market niche.
"Increased competition may result in price reductions,
reduced margins and loss of market share, any one of which could
seriously harm our business," Extensity warns in its S-1,
the firms formal pre-IPO filing with the Securities and
Exchange Commission.
In the meantime, though, analysts say Extensity is benefiting
from its early embrace of Java, a programming language developed
by Sun Microsystems Inc. {SUNW},
which is designed to make it easier to use software by making
it possible to run software on any type of computer.
That means employees using Extensity software can, for example,
fill out expense reports while offline, say, by using their
laptop computer aboard an airplane. The information is then
downloaded to an employers database once the employee
reconnects to the Internet.
"A year or two ago Java was a selling point against Extensity,"
Kugel says. "It was new and was viewed with a great deal
of suspicion by IT [information technology] people. There were
also some real performance problems with Extensity software
at one point. But thats all been dealt with now."
Kugel says Extensitys Java-based application has, more
recently, been winning over corporate buyers. "It turns
out Extensity made the right decision to make Java the cornerstone
of its application," he says. "The ability to fill
out expense reports offline is something you cant do with
any of the other competing applications. That will change over
time, but it isnt there just yet. For a lot of professional
service organizations, though, Java is now an absolute requirement."
Extensity posted a loss of $15 million on revenue of $4.05
million for the nine months ended Sept. 30, compared with a
loss of $7.3 million on revenue of $725,000 for the same period
a year earlier.
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